Frequently Asked Questions

The Basics

How does SaloonBox work?

SaloonBox delivers all the ingredients you need to make two unique craft cocktails at home. Each cocktail recipe serves two. Each month we feature two mixologists and their recipes with step-by-step instructions so you can mix like a pro. We have no membership fee, and no minimum commitment. You can skip any month’s delivery in advance or cancel at any time. We’ve designed our subscription service to teach you how to create classic and unique cocktails, discover craft and top shelf spirits and introduce you to cocktail recipes created by experts at some of the most well-known cocktail establishments around. And we’ll do all of this at the affordable price of $54.99 per shipment including shipping.  Our kits ship early in the month. We'll continue to ship out new orders throughout the month.  If you want to send it as a gift, you can choose our gifting option (1, 3, 6 or 12 month subscriptions) and include a gift note sent via email once your order ships.   

Do the kits contain alcohol?

Yes. We’ve partnered with liquor retail stores to include all the ingredients your cocktail recipes call for, including alcohol.  

What is included in the box? 

Your box will arrive with all the ingredients you need to create the two cocktails featured in your kit. While we don’t include bar tools you might need, we offer them on our site.  Due to occasional shipping delays, we've stopped including fresh fruit in our kits. We make up for it by incorporating artisan fruit syrups and other interesting ingredients into our recipes. Our recipes sometimes call for a lemon or lime, in which case we'll let you know ahead of time so you can have a fresh one on hand.    

Can I purchase it just once instead of subscribing?

Yes.  We offer a single-purchase option.   

I don’t know anything about making cocktails, is SaloonBox for me? 

We are passionate about cocktail discovery and education. If you don’t know a lot about spirits and recipes and want to learn more, SaloonBox gives you the perfect opportunity. We will curate a well balanced range of recipes and spirits and we’ll always fill you in on the story behind them.   

I’m a mixology pro, is SaloonBox for me? 

Absolutely. This is a great opportunity to try spirits you might never have heard of or tried, in ways you might not have thought of. Our recipes and brands are curated by some of the best bartenders around.   

Can I choose my cocktails or spirits? 

At this point SaloonBox is curating kits for you. We also have past kits available in our store for one-time purchase.   

Can I increase the servings in my kit? 

Each kit contains a total of 4 servings (2 of each recipe). If you want more, you can always order more kits!   

What do I do if I want to make more of a cocktail in my SaloonBox?

Our recipe cards are designed so that you can recreate your cocktails on your own after trying out the ingredients included. You can order full sized bottles of most ingredients online or contact us if you have trouble finding them. We can be reached by emailing [email protected]   

Can I give SaloonBox to someone as a gift? 

Absolutely!  SaloonBox makes a great gift.  We recommend using our gift option, which allows you to enter a personal message.  If you enter their email address, we will also send them a notification when their gift is on the way.  

Will they receive notification? 

If you enter an email address for them when prompted, then we will send them an email notification once their gift ships. It will include information about the subscription, who it is from, the gift message and the tracking information. We also include a paper gift note within the box.    

Placing an Order

What’s the difference between a subscription and a one time purchase? 

If you purchase a SaloonBox subscription, you will receive a SaloonBox shipment each month and your credit card will be charged each month automatically. If you purchase a SaloonBox as a one time purchase, your kit will be mailed to the address you specify one time and your credit card will be charged once. Subscribing saves you $2.49 per shipment.    

Can I cancel my automatic order? 

Yes, log into your account to cancel or make adjustments to your subscription. Note that if you are canceling after the first of the month, you will still receive that month's box. You must cancel before the end of the month to stop receiving the next month's box.   

When do I get charged? 

Your first order will be charged immediately. If you’ve signed up for a subscription, your card will be charged on the first of each month going forward.   

Shipping & Delivery

Do I need to be present when my shipment arrives? 

Someone 21 years old or older must sign for your SaloonBox at the time of delivery. They will be asked to show I.D. and sign for the shipment. Our boxes are delivered during the work week, so if you’ll be at the office we recommend having it delivered there.   

Should I ship to my home or work? 

We HIGHLY recommend that you have your SaloonBox shipped to your business address, since someone 21 years old or older must sign for it. SaloonBoxes cannot be shipped to P.O. Boxes.   

How do I change my shipping address? 

To change your shipping address, log into your account .   

Is the shipping cost included? 

Shipping IS included in the $54.99 price.  We ship our kits via temperature controlled vehicles OR via 1-2 day shipping.

Can I recycle my SaloonBox packaging? 

Yes, and we hope you will. We’re committed to using recyclable products, so please break down your box and dispose of it in your recycling bin.   

When will my SaloonBox ship? 

The monthly ship date varies a bit, but we try our best to ship as early in the month as possible. This includes subscriptions, one-time purchases and gifts.  Delivery times will vary according to the destination. If you order after our first ship date, we ship throughout the month while supplies last.   

How will I know when my SaloonBox is on it’s way? 

We will send you an email notification letting you know that your SaloonBox has been shipped.  

Can I delay my ship date? 

Yes, we are happy to hold your shipment. Just let us know by emailing [email protected]

How long will the ingredients keep? 

We recommend opening your SaloonBox right when you receive it. The ingredients will vary, but won’t require refrigeration before opening. The sooner you create your cocktails, the better.   

Where do you ship? 

Alcohol shipping regulations vary state to state. Our liquor retail partners ship SaloonBox cocktail kit orders. They are currently shipping within most states. States we cannot ship to include Arkansas, Kentucky, Mississippi, and Utah.